Privacy Policy

1. Introduction

Welcome to EmaniPay. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and escrow services.

2. Information We Collect

We collect information that you provide directly to us when you use EmaniPay, including:

• Account Information: Name, email address, phone number, and password.
• Transaction Information: Details of orders, payment amounts, and bank account information for payouts.
• Identity Verification: For vendors, we may collect BVN, NIN, or CAC registration details to verify business legitimacy.
• Communication: Information you provide when contacting our support.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our escrow services.
• Process payments and facilitate payouts.
• Verify the identity of vendors to prevent fraud.
• Communicate with you regarding your orders or disputes.
• Improve our platform and develop new features.

4. Sharing Your Information

We do not sell your personal information. We only share information with third parties in the following cases:

• Service Providers: We share data with payment processors like Paystack and SMS/WhatsApp providers like Termii to facilitate our services.
• Legal Requirements: If required by law, we may disclose information to authorities.
• Dispute Resolution: Information relevant to a transaction may be shared between the buyer and vendor during a dispute.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. Contact us at support@emanipay.com for such requests.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@emanipay.com.